Privacy Policy
Your trust is our greatest asset. Learn how Senkalanjiam Organic collects, protects, and handles your personal information when you order organic products.
Our Privacy Guarantee
Senkalanjiam Organic never sells, rents, or trades your personal information or contact details to third-party advertisers. Your information is used strictly to fulfill your organic grocery orders and provide order updates.
1 Information We Collect
When you visit our website, register an account, or place an order for organic millets, oils, and foods, we collect the necessary details required to deliver your shipment:
- Contact Information: Full Name, Mobile Phone Number, and Email Address.
- Shipping & Billing Address: Street address, city, state, postal PIN code, and delivery landmark.
- Order & Transaction Records: Purchased products, selected variants (e.g. 500g, 1kg), order value, invoice numbers, and payment status.
- Technical & Browsing Data: IP address, device browser type, and cookie identifiers for shopping cart persistence.
2 How We Use Your Information
We process your data for legitimate business purposes including:
Order Fulfillment
Processing, packing, dispatching, and delivering your organic groceries.
Order Notifications
Sending SMS, WhatsApp, or Email updates regarding tracking and delivery.
Loyalty Rewards
Calculating and crediting reward points earned from your purchases.
Customer Support
Assisting you with product inquiries, replacements, or payment clarifications.
3 Payment & Card Security
All online transactions on Senkalanjiam Organic are processed through verified, RBI-authorized secure payment gateways with 256-bit SSL encryption.
We do NOT store your credit/debit card numbers, CVV codes, or net banking passwords on our servers. When you pay via UPI or Bank Transfer, transactions occur directly through your banking or UPI app.
4 Third-Party Disclosures & Courier Partners
We only share your shipping details (Name, Address, Phone Number) with trusted logistics partners (e.g. India Post, DTDC, Delhivery, Professional Couriers) strictly for order delivery purposes. These providers are bound by confidentiality and cannot use your data for marketing.
5 Cookies & Session Storage
Our website utilizes lightweight session cookies solely to preserve your items in the shopping cart across page reloads and remember your preferences. You can disable cookies in your browser settings, though some checkout functions may be restricted.
6 Grievance & Contact Information
If you have any questions, concerns, or requests regarding your data, please contact our support team:
Brand / Business: Senkalanjiam Organic
Email: info@senkalanjiamorganic.com
Customer Helpline: +91 99624 00092 / +91 95001 05774
Address: Senkalanjiam Organic, Tamil Nadu, India.